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Member Journey & Data Innovation

We are the first touchpoint for members, and are the connectors and shapers of the YWLC experience.

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Our vision is to create a sense of belonging for all YWLC members. Our mission is to design experiences centred on members’ needs by ensuring that there is a personal touch to their journey with YWLC. 


We analyse data to guide YWLC's strategy, build technology infrastructure to improve our members' experiences, and spearhead the organisation’s innovation roadmap. 

Drop us an email at if you are interested in making a difference to our members' experiences! 

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