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Member Journey & Data Innovation
We are the first touchpoint for members, and are the connectors and shapers of the YWLC experience.
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Our vision is to create a sense of belonging for all YWLC members. Our mission is to design experiences centred on members’ needs by ensuring that there is a personal touch to their journey with YWLC.
We analyse data to guide YWLC's strategy, build technology infrastructure to improve our members' experiences, and spearhead the organisation’s innovation roadmap. ​
Drop us an email at journey@ywlc.org.sg if you are interested in making a difference to our members' experiences!
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